Frequently Asked Questions
Everything you need to know about bringing comfort and style to your home.
What is the standard shipping timeframe for furniture items?
Most furniture and large home decor items are processed within 2-3 business days and typically arrive within 7-10 business days depending on your location.
Do you offer white-glove delivery and assembly?
Yes, for a flat fee we offer premium white-glove service which includes room-of-choice delivery, full assembly, and removal of all packaging materials.
What is your return policy for home accessories?
We accept returns on unused accessories in their original packaging within 30 days of delivery. Please note that custom-made or personalized items are final sale.
How can I track my order status?
Once your order ships, you will receive an email with a tracking link. You can also monitor your order progress by logging into your Waldecks account dashboard.
Are your wood products sustainably sourced?
At Waldecks, we are committed to sustainability. Over 80% of our wooden furniture collection is crafted from FSC-certified timber or reclaimed materials.
What payment methods do you accept?
We accept all major credit cards, PayPal, and offer flexible financing options through Klarna and Affirm for larger home investments.